Terms of Service – Asterisks Data Solutions Limited
Last Updated: June, 2026
1. Introduction and Agreement
These Terms of Service (“Terms,” “Agreement”) constitute a legally binding agreement between Asterisks Data Solutions Limited (“Company,” “we,” “us,” or “our”) and you (“User,” “you,” or “your”), governing your access to and use of our websites, software platforms, applications, APIs, and related services (collectively, the “Services”).
By accessing, registering for, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have authority to bind that organization.
Our Services include, but are not limited to, digital platforms such as WakiliHub and other enterprise, SaaS, or custom-built solutions offered via our website and infrastructure.
2. Definitions
- “Authorized Users” – Individuals permitted to access the Services under an account.
- “Client Data” – Any data, files, or content uploaded or processed through the Services.
- “Confidential Information” – Non-public business, technical, or user-related information.
- “Services” – All software, platforms, APIs, websites, and digital tools provided by the Company.
- “Subscription” – Paid or licensed access to specific Services.
- “User Account” – Registered account used to access Services.
3. Eligibility and Account Requirements
You must:
- Provide accurate and complete registration information
- Maintain security of login credentials
- Be legally capable of entering binding agreements
- Ensure all users under your account comply with these Terms
You are responsible for all activity under your account.
4. Services Overview
Asterisks Data Solutions provides technology solutions including:
- Business management systems
- Workflow automation tools
- Cloud-based SaaS platforms
- Industry-specific applications (e.g., legal, finance, operations systems)
- Custom software development solutions
- APIs and integrations
- Data management and reporting tools
We may update, expand, or discontinue Services at any time.
5. Acceptable Use
You agree NOT to:
- Violate applicable laws or regulations
- Infringe intellectual property rights
- Introduce malware or harmful code
- Attempt unauthorized access to systems or accounts
- Interfere with Service performance or security
- Reverse engineer or copy source code
- Use Services for fraudulent or illegal purposes
- Share credentials with unauthorized users
6. User Responsibilities
You are responsible for:
- Accuracy of data entered into the Services
- Maintaining appropriate backups where required
- Ensuring proper internal controls and user access management
- Compliance with applicable laws and industry regulations
- All actions performed through your account
7. Payments and Billing
Where applicable:
- Fees are billed in advance
- Payments are non-refundable unless stated otherwise
- Taxes may apply depending on jurisdiction
- Failure to pay may result in suspension or termination
- Subscription fees may be updated with notice
8. Data Protection and Security
We implement reasonable safeguards including encryption, access controls, and monitoring systems.
You agree to:
- Use strong authentication methods
- Restrict access to authorized personnel only
- Notify us immediately of security incidents
- Maintain internal security procedures
We process data in accordance with applicable laws, including the Kenya Data Protection Act.
9. Data Ownership
- You retain ownership of your data
- We do not claim rights over your content
- We may process data only to provide Services
- You may export your data where technically supported
- Data may be deleted after termination subject to legal retention obligations
10. Intellectual Property
10.1 Company IP
All Services, software, designs, and content remain the intellectual property of Asterisks Data Solutions Limited.
You may not:
- Copy or modify our systems
- Reverse engineer software
- Use our branding without permission
10.2 User Content
You retain rights to content you upload or create using the Services.
10.3 Feedback
Any feedback provided may be used freely by the Company without obligation.
11. Service Availability
We aim for high availability but do not guarantee uninterrupted service.
Downtime may occur due to:
- Maintenance
- Updates
- External provider failures
- Force majeure events
12. Third-Party Services
Our Services may integrate with third-party tools.
We are not responsible for:
- Third-party performance
- Third-party data handling
- Third-party terms and policies
You are responsible for complying with third-party terms.
13. Disclaimers
Services are provided “as is” and “as available.”
We disclaim all warranties including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
We do not guarantee Services will be error-free or uninterrupted.
14. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect or consequential damages
- We are not responsible for loss of profits, data, or business interruption
- Total liability is limited to amounts paid in the preceding 12 months
15. Indemnification
You agree to indemnify and hold harmless Asterisks Data Solutions Limited from claims arising from:
- Your misuse of Services
- Violation of these Terms
- Violation of laws or third-party rights
- Content or data submitted through your account
16. Termination
We may suspend or terminate access if:
- You breach these Terms
- Payments are overdue
- You engage in prohibited activities
- Required by law or regulatory action
Upon termination:
- Access will be revoked
- Data export may be allowed for a limited period
- Outstanding fees remain payable
17. Privacy
Your use of Services is governed by our Privacy Policy available on our website:
Asterisks Data Solutions Privacy Information
18. Compliance
You agree to comply with all applicable laws, including:
- Data protection laws
- Cybersecurity regulations
- Industry-specific compliance requirements
19. Force Majeure
We are not liable for failure to perform due to events beyond reasonable control, including:
- Natural disasters
- Cyberattacks
- Government actions
- Internet outages
- Pandemics
20. Changes to Terms
We may update these Terms periodically.
Material changes will be communicated via:
- Email notification
- Website updates
- Platform notices
Continued use constitutes acceptance of changes.
21. Governing Law
These Terms are governed by the laws of Kenya.
Disputes shall be resolved in Kenyan courts unless otherwise agreed.
22. Miscellaneous
- These Terms represent the full agreement between parties
- If any provision is invalid, the rest remain enforceable
- Failure to enforce any clause does not waive rights
- You may not assign rights without consent
- We may assign rights in mergers or acquisitions
23. Contact Information
Asterisks Data Solutions Limited
Website: Asterisks Data Solutions
Email: legal@asterisksdata.co.ke